We are committed to creating high-quality, beautifully crafted jewelry designed to last. Every &More piece is made with care and intention — and we proudly offer a 1-year warranty from the date of purchase covering any manufacturing defects in craftsmanship or materials under normal use.

What’s Covered:

Our warranty covers:

Manufacturing faults such as loose settings, misaligned components, or other craftsmanship-related issues. Please return any loose stones or pearls with the piece for repair or replacement. Missing stones or pearls are not covered under warranty.

What’s Not Covered

Our warranty does not apply to issues resulting from normal wear, misuse, or external factors. These include:

• Natural tarnishing, fading, or discolouration of the gold vermeil finish over time.
  
• Damage caused by improper use, accidents, or normal wear and tear (such as scratches, dents, or bent earring posts).
  
• Exposure to moisture, chemicals (including perfume, lotions, or cleaning agents), or environments that may accelerate wear.
  
• Minor irregularities in craftsmanship or natural variations in stones and pearls are not considered defects but part of the unique character of handcrafted jewelry.
  
• Accidental damage, loss, theft, or modifications/repairs performed by a third party.
  
• Purchases made from unauthorized retailers or resellers.

How to File a Claim

1. If you experience any issues with your jewelry, please contact us at hello@andmore.style with your order number, photos, and a description of the concern. We will review your claim and guide you through the next steps.
2. If your claim is approved, we will repair or replace your piece at our discretion, at no additional cost. If the original design is no longer available, we may offer a replacement of similar style and value. Replacement items do not extend or renew the original warranty period.
3. Customers are responsible for shipping costs associated with sending items for warranty inspection or repair/replacement, including return shipping afterwards.

We recommend following our Jewelry Care guidelines to help ensure the longevity of your gold vermeil pieces.